At the Friday Morning Clinics in Hunter River they will take only 12 people, and so many try to be there at least a half hour before the door opens at 8:00am. People will line up outside the door to keep their spot in line, but on cold winter morning people often choose to stay in their vehicles until 7:50am. However, the order of arrival is not necessarily honoured in this situation. So the choice is to wait in the freezing cold or risk losing your spot in line.
Could it be arranged to have the take-a-number dispenser that holds the 12 numbers put outside the door at 7:30am when the first staff arrives? Patients could pick up their number and get back in their cars until the doors open at 8. Better still would be to open the waiting room at 7:30am when the staff arrives.
Thanks for your great efforts, Brad.